FREQUENTLY ASKED QUESTIONS
CAN I USE MY VIRTUAL ADDRESS?
Bank only accepts Physical Addresses, your registered agencies address is most probably virtual, US banks do not accept. PO box or virtual address is not accepted. Only actual residential addresses are accepted, you can send us an email and check if the address you have can be used or not.
CAN MY ACCOUNT SHUTDOWN?
Your account will not shut down as long as you use your account actively without keeping it in 0 balance or minus. But if you do anything illegal or businesses besides e-commerce it is most likely to shut down, inactivity and having minus balance is also a reason why it will.
WHAT HAPPENS IF MY BANK ACCOUNT SHUTDOWNS?
If it shutdowns because of the reasons that are not related to you, we will open you a new account for free, if it shutdowns because of something that you shouldn’t be doing, we will reach you consider if it is good to work with you and you will be charged for a new bank account. The money you have in the bank will be written down onto a cheque and send it to your US physical address.
AFTER I SET MY ACCOUNT CAN I REACH YOU FOR MY BUSINESS OR BANK RELATED QUESTIONS/ISSUES?
You can and you should, for bank related issues please remember that we will be your solution since most of the actions need a physical presence. If you will reach us for not bank related issues we may not be able to help.
SINCE I WON’T BE IN THE US FOR THE THINGS SHOULD BE DONE WITH PHYSICAL PRESENCE WILL YOU GUYS BE THERE?
Yes, on any occasion we will be there for you, depends on what you need we may or may not charge you.
CAN I CALL THE BANK?
Not until your name and signature authorized, you need to reach us.
WHEN DO I GET TO AUTHORIZATION? HOW CAN I MAKE MY NAME ADDED TO THE ACCOUNT?
This can only happen when you visit us in the US. Unless that our Delaware notarized agent is the only official signer,
DOES OUR(myusabankaccount) HAVE NAME IS ON THE ACCOUNT? IF SO CAN YOU GUYS ACCESS TO MY MONEY?
Yes, we are you US representative, our Delaware notarized rep. will open your account so he will have his name on the account. We can not access to your money, our ONLY authorization is Opening/Closing for other things you should give an additional authorization.
HOW TO TAKE YOUR(myusabankaccount) NAME OUT FROM THE ACCOUNT?
This can happen only if you visit the bank branch in the US, otherwise, our name will be on your account.
HOW I WILL KNOW THAT YOU ARE ONLY ELIGIBLE FOR OPENING AND CLOSING?
After we open your account you will be protected with a POA paper that claims our only authorization is opening and closing. (Neither you or we don’t get to see this document, it is archived by the bank.)
IS THIS LEGAL?
It is %100 Legal, we are 3rd party company who is your business representative.
HOW DO YOU GUYS DO THIS?
We use POA and we have an agreement with the banks, basically, since you do e-commerce business we evaluate your business and decide that you are eligible then get it accepted by the bank.
CAN I SET UP STRIPE/PAYPAL FOR SURE?
The answer is yes and no. Today March 2019(the 6th month after we launch) we didn’t have any clients(out of almost 100) had an issue to set, all feedbacks we had was positive. At the end of the day, we want you to remember that we are none of those companies on the title. And from any circumstances(for example your name is on their red flag list) if they don’t accept your application it has nothing to do with us.
CAN I DO OTHER BUSINESSES?
No, this account is only for e-commerce biz owners(Amazon sellers, drop shippers etc) If you have a bigger scale of import exporting business please send us an email so we can refer you.